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International Consultant


Appel d'offres

Available Options

Quality Control and Project Management Officer (QCPMO)

Organisational Context

The Jesuit Refugee Service (JRS) is ministry of the Society of Jesus (the Jesuit order), incorporated as an international non-governmental organisation with a mission to accompany, serve, and advocate for the rights of refugees and forcibly displaced people.  The organisation was founded in November 1980 and now has a presence in over 50 countries. JRS undertakes services at national and regional levels with the support and guidance of an international office (IO) in Rome.   JRS service is human and spiritual, working in situations of greatest need, seeking the long-term well-being of refugees and displaced people while not neglecting their immediate or urgent needs. 

Operational Context/Role

JRS has an opening for a Quality Control and Project Management Officer.  The Officer reports directly to the Chief of Operations as part of the Programmes and Education Department (P & E), and works closely at the IO level with functional departments. The Officer will work remotely/on site with JRS Regional and Country Programmes Officers and Project Directors. 

JRS has embarked on a significant organizational change process.  In that process, the role and competencies of the International Office and the Programmes & Education Department are being redefined. The Quality Control and Project Management Officer position is initially valid for 12 months, and may be extended or significantly reconfigured at that time.  

The Officer will provide technical and strategic assistance to JRS Regional and Country Offices throughout the world, with a special focus on the following JRS regions (country offices) based on the needs: 

Grands Lacs (DRC) 

Eastern Africa (Kenya, South Sudan) 

West Africa (CAR, Nigeria)

Additional Regional Offices are located in Asia Pacific, Latin America, Middle East, South Asia, Southern Africa and West Africa. 

At least 2/3 in Rome, Italy and up to 1/3 field travel.

Report to
Chief Operations Officer (COO)



Key Responsibilities

Programmes strategy and design

  • Assist Regional/country program officers in the definition of a regional/country programs strategy in line with international humanitarian standards and JRS global strategic framework that focuses on reconciliation, education, livelihoods, advocacy and psychosocial support.
  • Monitor yearly regional and country programs plans, identify bottlenecks and provide technical assistance in the design phase.
  • Review annual plans on a regular basis to provide IO with consolidated updates.  
Programmatic policies, procedures, guidelines and tools
  • Improve the quality of JRS projects in coordination with regional programs officers through standardization and improvement of policies, procedures, guidelines and tools. 
  • Conduct targeted trainings and/or refreshers for field staff and monitor the knowledge acquisition and learning.

Project monitoring, reporting and evaluation

  • In coordination with the IO M&E Director, support and train Regional/Country Programmes Officers in the implementation of Project Monitoring Tool (PMT) and Most Significant Change methodology (MSC). 
Needs Assessments
  • Support Regional Offices (ROs)/Country Offices (COs) in setting up needs assessments for new potential areas of intervention or in case of crisis and/or emergency.
Support Role
  • Develop and maintain regular contact and good professional relationship with the JRS ROs and COs, primarily with Programmes staff, and Regional and Country directors and where appropriate with field personnel and with Project Directors. 
Coordination with other Departments
  • Work closely with International Human Resources in the definition of role, recruitment and strategic workforce planning. 
  • Promote exchange of programme information between IO and RO/CO and among teams.
  • In collaboration with Philanthropy & Development and Finance Departments increase the quality proposals and reports to donors.
  • Work closely with the change management team to insure P & E participation.  
Required Competencies
  • Programme development and management, including design, reporting and quality control.
  • Ability to work and promote effective teamwork with high levels of empowerment and trust.
  • Leadership in a multi-cultural context, including strong intercultural skills and capacity to succeed in varied and sub-optimal environments.
  • Demonstrated ability to work and deliver under pressure and tight deadlines.
  • Demonstrated ability for innovation (program design, organizational learning, etc.) 
The ideal candidate also has areas of experience/interest that would add value to P&E, such as:  
  • Management review and assessment at the country and regional office level.
  • Development and implementation of monitoring systems.
  • Livelihoods programs, especially supporting JRS’ commitment to women and girls.
  • Innovation management: identification, adoption, and monitoring of innovation across the programmes paradigm.


Education and Experience

  • Advanced university degree in international humanitarian or development and other fields such as economics, social sciences and other related discipline. A bachelor’s degree and extensive experience can be considered in lieu of an advanced degree.
  • Project Management certification : Prince2 Practitioner/Project Management Professional
  • At least five years of practical work experience with donor-funded programmes, particularly with INGOs in a similar setting.
  • Previous work experience with faith-based organizations is an asset.


  • Excellent written and verbal communication skills in French and English; a professional working knowledge of Spanish is highly desirable.

Technical Skills

  • Excellent project management skills.
  • Strong analytical, strategic-thinking and planning skills.
  • Familiarity with templates and procedures used by institutional donors (UNHCR, WFP, UNICEF and other UN agencies; ECO: DfID).
  • Proficiency in Microsoft Office, particularly Word, Excel and Access.
  • Ability to use the Navision accounting system is an advantage.

Core values and ethics

  • Good understanding of and alignment with the values of JRS.
  • Strong listening abilities and communication/inter-personal skills.
  • Demonstrated experience and commitment to working with marginalised communities.
  • Willingness and ability to travel to other countries when needed/requested.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.



The contract is for one year. The JRS remuneration policy is aligned with the JRS ethos to offer effective and professional services and at the same time express solidarity with the people served. The salary is calculated with the use of a post-adjustment multiplier and considers years of relevant experience and the degree of responsibility of the role. Details will be discussed with short-listed candidates.

All applicants are requested to submit the following documents through the form below: 

1) Curriculum Vitae (CV) in English including three (3) professional references with their contact information, phone and email address.

2) A cover letter describing the candidate's desire and motivation to work for JRS and how her/his qualifications and experience are a good fit for this position. 

Deadline for application is : 25 July 2018


Only shortlisted candidates will be contacted.


Contact information

To apply for the job above. Please fill out the following online form and submit your resume.



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